What to do when User Details error occur during log in?

Using a stable internet connection, kindly access the Community™ website via our recommended browser (Google Chrome) then go to the settings to clear the cache and ensure that the necessary cookies are accepted. Try to log-in and kindly click on “send verification code” then, you will be prompted to enter the code sent to your email (please check your spam/junk folder if not found in the inbox). Once done, click on “verify code” first before “continue”. Click this link to see how to log-in using email verification.

In case the issue persists, kindly reach out to us at [email protected] and send a screenshot of the error you are encountering.