Support FAQs
  • Go to Main Site
Get Started
  1. Home
  2. Community™
Community™

Community™

Where can I access the survey results? For Report subscribers, you can obtain the survey results by logging in on the Birches Group Community™ website. (Click this...
How do I download the survey reports from the website? You can easily obtain a copy of the survey reports in PDF format through the Birches Group Community™ website. The...
Log In and Download
Log In and Download
  • How to set up User Account?
  • Multi-factor Authentication (MFA) Login User Guide
  • How do I reset my password?
  • Where can I access the survey results?
  • How do I download the survey reports from Indigo?
  • How do I download the survey reports from the website?
Data Collection
Data Collection
  • BG Survey Questionnaire Walkthrough
  • BG Survey Update Sheet Walkthrough
  • BG Jobs and Incumbent Salary Template Walkthrough
  • Clinked Walkthrough for Survey Data Collection
Data Interpretation
Data Interpretation
  • Reports Walkthrough
  • Indigo™ Demo
  • How are percentiles captured in the survey reports?
  • How do the surveys account for economic factors such as currency devaluation and inflation?
  • How often is the survey updated?
  • Scale Summary Report Walkthrough
Technical Support
Technical Support
  • What to do when the system fails to detect email address as an external user when trying to log-in the Indigo™ app?
  • What to do when User Details error occur during log in?
  • What to do when “open a portfolio” does not show up in the Indigo™ app?
  • What to do when "error encountered" occurs in the reports download queue of the Community™ website?
  • What to do when the 404 Error is encountered in the Community™ website?
Indigo™
Indigo™
  • How do I install Indigo?
  • How to install Indigo™ for Mac OS users?
  • How do I open a profile in Indigo?
  • How do I download the survey reports from Indigo?
  • What are the functions of the other Indigo tabs?
Community™
Community™
  • Where can I access the survey results?
  • How do I download the survey reports from the website?
Français
Français
  • Guide d'utilisation des rapports (Français)
  • Comment les enquêtes prennent-elles en compte les facteurs économiques tels que la dévaluation monétaire et l'inflation?
  • Comment installer Indigo™ si vous utilisez un système d'exploitation Mac ?
  • Guide de l'Utilisateur de Connexion à l'Authentification Multifacteur (AMF)
  • Où puis-je accéder aux résultats de l'enquête?
  • Comment les percentiles sont-ils pris en compte dans les rapports d'enquête?
  • Que faire si votre adresse e-mail est seulement détectée en tant qu'utilisateur externe lors de la connexion à l'application Indigo™ ?
  • Que faire lorsque vous rencontrez l'erreur « 404 Page introuvable » sur le site Web Community™ ?
Español
Español
  • Revisión Guiada de los Informes
  • No existe “open a portfolio” en la apli Indigo™
  • Guía para Usuarios de Iniciar Sesión con Autenticación Multifactor (MFA)
© Birches Group 2026. Powered by ThriveDesk
  • Go to Main Site