Technical Support

What to do when the system fails to detect email address as an external user when trying to log-in the Indigo™ app? Ensure that you are using the latest version of the Indigo™ app. With a stable internet connection, kindly try to...

What to do when User Details error occur during log in? Using a stable internet connection, kindly access the Community™ website via our recommended browser (Google Chrome) then go to the...

What to do when “open a portfolio” does not show up in the Indigo™ app? Open your Indigo application with a stable internet connection. Then, click on "Sign Out, Exit" to restart the login process....

What to do when "error encountered" occurs in the reports download queue of the Community™ website? Using a stable internet connection, kindly access the Community™ website via our recommended browser (Google Chrome) then go to the...

What to do when the 404 Error is encountered in the Community™ website? Using a stable internet connection, kindly access the Community™ website via our recommended browser (Google Chrome) then go to the...